INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I track my order?

Go to My Orders in your  my account to track your package.

If I request for a replacement, when will I get it?

Visit My Orders to check the status of your replacement.

In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.

How can I order for large quantities of the product as part of a corporate order?

You can write to info@candella.in for your corporate gifting requirements.

Why do I see different prices for the same product?

You could see different prices for the same product, as it could be listed by many Sellers.

Why are faster delivery options not available at my location?

Faster delivery options may not be available at your location due to courier related reasons but we’re trying to expand our services to include more places. Stay tuned for updates!

CONTACT WITH US (Call or Whatsapp) – 9007008118

MAIL US – info@candella.in

150, G.T Road, Uttarpara, Hooghly 712258. WestBengal

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS